Request desk

A request is not a booking.

Send the category, dates and driver details. A desk agent checks availability in your city and confirms the final total in writing before pickup. Nothing is charged when you submit this form.

  • What we checkCategory availability, rental period, and the deposit hold at the pick-up branch.
  • What you receiveA written quote with the daily rate tier, refundable deposit, and any optional cover.
  • What happens nextThe agent replies by email or phone, usually within one business hour.

Deposit holds are published per category on the rates and fees page, and the agent repeats the figure next to the button on the request form. Holds are refundable card preauthorisations released 5–10 business days after return.

Rental request

City, dates, category, driver

Four details are enough for a desk agent to confirm a car. The category, the rental period and the refundable deposit hold are sent back in writing before pickup.

Deposit hold by category
4,000 to 10,000 UAH
Release window
5 to 10 business days
Driver minimum age
21 years

Categories and fee groups are itemised on rates and fees.

Refundable card preauthorisation is taken at pickup and released 5 to 10 business days after return. The final total is confirmed by the agent before the keys are handed over.

Call the desk instead

Kyiv desk

Contact details

Reach the rental desk directly for category availability, deposit questions or a pickup time change. Written totals are confirmed before you collect the car.

Email
contact@urbbanlink.com
Phone
+380 505 196 7728
Kyiv desk
Business Center Toronto, 100 Velyka Vasylkivska St, Kyiv, 03150, Ukraine
Desk hours
Monday to Saturday, 08:00–20:00. Sunday collections by arrangement.

Deposit holds are card preauthorisations released 5–10 business days after return, depending on the issuing bank.

Send a rental request Review rates and deposits