urbbanlink.com · Ukraine

Rental Terms and Conditions

A booking request is not a confirmed reservation until we confirm availability and price in writing.

1. Service provider

urbbanlink.com, PE, EDRPOU 76022946, Business Center Toronto, 100 Velyka Vasylkivska St, Kyiv, 03150, Ukraine. contact@urbbanlink.com, +380 505 196 7728. Managing Director: Emma Roth.

2. Booking and driver eligibility

Rates are per day in UAH incl. taxes stated at checkout. Binding after written confirmation and payment or deposit authorisation. Driver: 21+ (23+ premium), licence 2+ years, passport/ID and card in renter's name.

3. Categories and rates

Examples only; final category and rate are confirmed in writing.

4. Deposit, insurance, mileage, fuel

Refundable deposit UAH 8,000–25,000 held on the card, released after inspection within 7 business days. Insurance covers third-party liability; excess, tyres, glass, interior and unauthorised use are excluded. 250 km/day included, then UAH 6/km. Fuel returned at the same level or charged.

5. Fees and cancellation

Late return UAH 250/hour; cleaning up to UAH 1,500. Cancellation 48+ hours before pickup is free, later one day's rate; no-show one day's rate.

6. Data, cookies and advertising

We process names, phone, licence and payment data to perform the rental and, with consent, marketing. Non-essential cookies load only after consent. Price, deposit, insurance, mileage and availability claims are accurate and substantiated. Consumer information is in Ukrainian; this English version is additional.

7. Complaints

contact@urbbanlink.com. Unresolved disputes may go to the State Service of Ukraine for Food Safety and Consumer Protection.

8. Legal basis